If a product does not meet with the customer’s expectations it can be returned under certain
conditions. If the filament or the spool have any technical issue please contact the support and we will
help solve the situation.
Have you received an article different from your order then it is possible to exchange your article.
How do I return my order?
After you’ve received a return confirmation please return the package to our address below.
Filkemp S.A.
Rua Francisco Lyon de Castro, 28
2725-397 Mem Martins
Portuga